Lola Primrose Simon

All original paintings and prints are carefully packaged and shipped.

Orders are typically dispatched within 3–7 working days of purchase. For original works, slightly longer handling times may apply to ensure safe and secure packaging.

We offer worldwide shipping. Delivery times will vary depending on destination:

• UK: 2–5 working days

• Europe: 5–10 working days

• International: 7–14 working days

All works are securely packaged to ensure they arrive in excellent condition. Larger paintings may be shipped in protective crates or reinforced packaging where necessary.

Shipping costs are calculated at checkout.

Please note that international orders may be subject to customs duties or import taxes, which are the responsibility of the buyer.

We want you to be completely happy with your purchase.

If for any reason you are not satisfied, you may request a return within 14 days of delivery.

To be eligible for a return:

• the artwork must be returned in its original condition

• securely packaged to prevent damage in transit

Return shipping costs are the responsibility of the buyer, unless the item arrives damaged or incorrect.

Once the artwork has been received and inspected, a refund will be issued to the original payment method.

In the unlikely event that your order arrives damaged, please contact us within 48 hours of delivery with photographs of the damage and packaging.

We will arrange a repair, or refund as appropriate.

If you have any questions regarding shipping or returns, please feel free to get in touch.